Refunds are applicable only for products that are damaged, defective, or incorrect at the time of delivery.
Requests must be initiated within 7 days of receiving the product.
The product must be returned unused, in its original packaging, and with the receipt or proof of purchase.
Services:
Refunds for services may be issued if the service has not been initiated or if there is a demonstrable fault on our part.
Refund requests must be submitted within 5 days of the scheduled service date.
Non-Refundable Items
- Customized products or equipment.
- Opened or used items unless they are found to be defective.
- Services that have already been fully rendered.
How to Request a Refund
Contact our support team at sales@naturecaresolutions.org / 8296245523 with your order details and the reason for the refund.
Provide photographic evidence for damaged or defective products.
Processing of Refunds
Once your request is approved, we will initiate the refund process.
Refunds will be credited to the original method of payment within 7-10 business days.
Shipping Costs
Shipping costs for returning products are the responsibility of the customer unless the return is due to our error.
Contact Us
For any questions about our refund policy, please contact us at:
Email: sales@naturecaresolutions.org
Phone: 8296245523
